SC-Project from Italy

[SC-Project]

Hello everyone, we are the company SC-Project, from Italy (Mailand - Milano)

We are manufacturers of exhaust systems for motorcycles, for road use and for racing

We are available for every request and to give a privileged way for the users of this forum!!

See you soon guys!!

SC-Project

[pro-peller]

well, SC-exhausts seem to be quite popular on this board.
nevertheless, some people are not very happy about your customer care and service.

that`s why I purchuased an AC schnitzer.

[SC-Project]

strange, we always solve the problems.

However, we are here to give you a better service, a direct channel with us

[Mante]

viewtopic.php?f=22&t=8353

[AtomAmeise]

Obviously you're the first manufacturer, who found the way to our forum. Although I don't own a SC exhaust I like the idea of providing a direct contact via this forum. Thumbs up!

Edit: Does this special service include a discount for members ordering exhaust-systems by your company...?

[naidhammel]

Hello Guys,

I bougth an exhaust from you, but your service / availability is already shit.

Sorry but I wrote you a few e-mails in the last eight month, but I never got a reply from you. I also tried to remember to my e-mail but I never got an answer.

I thougt you have real big problem with your service.

A tip for you: Put an installation guide with fotos to every order, that would be very helpful for some people.

regards

naidhammel

[absolut_timmay]

That's an important thing. User Naidhammel is absolutely right with his thread.
I orded an Exhaust as well for my motorbike. I wrote an couple of emails 'cause I have some Probs with the Installation.
Results: No helping hands, no answers...nothing.

So please create installation Instructions and a packing list for your customers.

Thanks and regards
Tim

[SC-Project]

yes, the discount for the forum members is 20 euro

We apologize for the problems that occurred, however, assembly is simple, absolutely simple for this bike, F 800 R, a bike with a simple exhaust. What problems have you encountered?

we are here on the forum to give you a better service, pre and post sales, direct with us

[Graver800]

That's an important thing. User Naidhammel is absolutely right with his thread.
I orded an Exhaust as well for my motorbike. I wrote an couple of emails 'cause I have some Probs with the Installation.
Results: No helping hands, no answers...nothing.
So please create installation Instructions and a packing list for your customers.
Thanks and regards
Tim

Dear SC-Project,
problem is simple: The customer "absolut_timmay" needs a packing list to verify completeness of delivery and an assembly instruction/mounting guidelines/fixing instruction (= Einbauanleitung/istruzione di montaggio).
Maybe he also needs an ABE (Allgemeine Betriebserlaubnis/ general operating licence ) for the exhaust to be used on his bike.
Rgds
Graver800

[Mante]

You are right.
Assembly is easy, but only if you send all the parts that should be includet.
In my case a spacer was missing. I sent you several e mails with fotos and all to explain my problem.
After some exchanged e mails (including questions for partlist) you just didn answer.
In fact the exhaust could not be mountet. I had to get the missing part by myself, because you simply chose to not reply anymore.

When I gave you a neutral recommendation on ebay (i should have picked a negativ one better) you wrote:

"You have to remove the negative/neutral feedback on ebay, your mail is too big.
If you remove we send you other pictures. Kind regards"

What the hell?
Blackmailing the customer?
If you helped me before, I wouldn have recommendated you badly.
Lern your lessons.


Here is the whole topic with other screwed people
viewtopic.php?t=8353&f=20

Would not recomment to buy an sc project.
Maybe you act so sloppy with us because you think we wouldn´t knock on your door, because of the distance?
I dont know.
But you see, your bad reputation has allready settled here.

[SC-Project]

hello, is strange. However, we apologize for the problems, among other things, now no longer present, and we are available to users to solve old problems.

For F800 R we have a great product, we are here to give you a fast direct purchase with discount dedicated to this forum.

in the past there were problems, we are here to apologize to you all.

problems and shortcomings will be resolved, we are here and we show our face

[naidhammel]

Sorry SC Project but your telling a lot of rubbish.

You have no service.

I write you a personal message 9 days before but until today I have no reaction from you. Not only one letter.

this was the fifth mail to you but I never got an answer.

I gave you a chance, but nothing happened.

It is no wonder, that Italy has problems with his economy by such a service.

Read your message and write me, but with this service nobody should buy an SC Project exhaust.

regards

naidhammel

P.S.: Für alle anderen auf Deutsch: Kauft da nicht, der Service ist unter aller Sau. AUf 5 mails gab es keine ANtwort, obwohl sie um persönliche Kontaktaufnahme gebeten hatten. Meine Lieferung war unvollständig, aber machen tun die nichts.

[Schwarzfahrer]

Nice to see you here. Your email address has been verified by the admin?